Privacy Policy

Introduction

DataWise is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We take our responsibility for your personal data seriously and are transparent about our data practices. This policy will help you understand what information we collect, why we collect it, and what we do with it.

Data Controller Information

DataWise is the data controller responsible for your personal information. If you have any questions or concerns about how we handle your data, you can contact us using the details provided at the end of this policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Fill out contact forms or inquiry forms on our website
Register for our courses or training programs
Subscribe to our newsletter or communications
Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, course preferences, and any other information you choose to provide.

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on each page
Referring website and search terms used
Cookie data and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms when you interact with our content on those platforms.

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision and Communication

To respond to your inquiries, provide information about our courses, process registrations, and communicate with you about our training programs.

Website Improvement

To analyze how visitors use our website, identify areas for improvement, and enhance user experience through better content and functionality.

Marketing and Communications

To send you information about our courses, upcoming events, and relevant educational content, with your consent where required by law.

Legal Compliance

To comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of others.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract Performance: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these do not override your fundamental rights.
Legal Obligation: Processing is necessary for compliance with legal obligations to which we are subject.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with the following categories of recipients:

Service Providers: Third-party companies that provide services such as website hosting, analytics, email delivery, and payment processing.
Legal Authorities: When required by law or to protect our rights, we may disclose information to law enforcement or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties are required to maintain the confidentiality and security of your personal information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach as required by law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Contact information and inquiries: Up to 3 years from last contact
Course registration data: Duration of course plus 7 years for legal compliance
Marketing communications: Until you unsubscribe or withdraw consent
Analytics data: Aggregated and anonymized after 26 months

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to our processing of your personal data under certain circumstances, including for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions confirming equivalent data protection standards
Binding Corporate Rules for intra-group transfers

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority:

Finnish Data Protection Authority (Tietosuojavaltuutetun toimisto)

Website: https://tietosuoja.fi